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Team Lead Accidental Management Business
1. Assessment of the claim and making initial valuation.
2. Liaising with the clients and advising them on the progress of their claim.
3. Completes training necessary to promptly and effectively handle claims to conclusion. Adheres to high standards of professional conduct while providing the delivery of outstanding service.
4. Determine proper policy coverages, and where necessary, investigates, evaluates, resolves and equitably settles all assigned claims cases according to company guidelines.
5. Recording and maintaining information accurately using our bespoke case management system.
6. Initiate and conduct follow-ups via proficient use of the claims handling system or other related systems.
7. Maintaining the verbal/telephonic and written correspondence with insurance companies and solicitors.
8. Getting reasonable compensation for the clients from insurance company.
9. To collaborate & extend relationships with Stake holders by continuously updating them regarding projects recoveries, Customer Management & Sales.
10. Assisting Manager & team members in identifying trends and establishing goals of the company.
11. Ensuring the timely response to the concerns of all the parties involved with the help of relevant information.
12. Preparing the invoices for the services provided to the clients and making sure the timely recovery.
13. Resolving the disputes or issues in the process of settlement of the invoices.
14. Effectively conveying the acquired training and knowledge to the junior colleagues.
Salary + Benefits
1. Salary (As per the Interview)
2. EOBI
3. Provident Fund
4. Monthly Bonus
5. Monthly Lunch/Dinner
6. Yearly IncrementRequired Skills
1. Should carry business acumen and excellent analytical skills.
2. Should exhibit excellent communication & presentation skills.
3. Should be able to work independently & as a part of the team.
4. Should be Good decision maker.
5. Should be passionate enough to work as an owner of the business.
6. Should be good at absorbing and processing information.
7. Should be willing to learn.
8. Strong work ethics and time management skills.
9. Insurance/Claims experience is a plus.
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