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Billing / Recovery Officer
Billing Responsibilities
Prepare customers’ bills and mail to customers.
Review invoices to identify any errors before invoice creation.
Compile and maintain documents and records of all billings.
Process and monitor bills related debit & credit memos.
Improvise existing billing procedures to avoid recurrence of errors.
Monitor online payments or bank transfer payments.
Handle billing inquiries from the customers.
Manage aged bills and inform customers regarding payments.
Prepare monthly or periodic reports of all billings.
Assist the accounts department in preparing account statements and financial reports.
Collection Responsibilities
As a collections/arrears/debt recovery officer he will be responsible for recovering outstanding debt from our customers
Review & list debtor accounts that are behind on their payments to determine appropriate action
Contact customers to collect overdue payments
Answer customer inquires
Adhere to appropriate timescales and regulatory requirements to ensure rehabilitation of customer accounts
Achieve monthly targets and Key Performance Indicators
Liaise with sales and operation teams to resolve customer queries/complaints
KNOWLEDGE & SKILLS
Able to follow processes and recommend improvements
Computer literate including a good knowledge of Excel and Word
Good Communication Skills
Relevant experience of 1-2 years will be preferred
Education: Min Bachelors
for more details, contact us at
careers@bule-ex.com
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