Receptionist
Responsibilities
- Smooth running of office on day to day basis.
- Managing, supervising and monitory the work of administration/support staff.
- Implementing and maintaining procedures/office administrative system.
- Organizing meeting and managing database.
- Maintain telecommunication/PABX system.
- Prepare weekly review of all calls being made, maintain employee and visitor logs for reporting.
- Attend customers’ queries and complaints and take prompt action to ensure maximum customer satisfaction.
- Keep management informed by generating and analyzing reports, summarizing information and resolving queries.
- Ensure appropriate housekeeping at floor to maintain productive ambience.
- Gather requirement from employees regarding ordering inventory for official purpose and supervise inventory stock levels.
- Prepare lower staff duty schedules, leave plans and monitor their over times and client entry register.
- Attend to lower staff queries and ensure timely resolutions.
- Provide feedback to lower staff on their performance against expectations; guide, coach and counsel them for performance maximization.
- Provide office supplies (Stationery & kitchen supplies) for staff and maintain adequate stocks; task includes ordering new supplies, identifying new suppliers and obtaining the best price for Alert.
- Process invoices for the team including validating and obtaining authorization for payment.
- Coordination with all departments for maintaining office efficiency.
- Assist counselling team with administration and customer support services.
- Schedule regular meetings with assigned clients.
- Maintain individual client files and logs and manage client communication for all counselling products including; undergraduate, graduate, MBA, school abroad, foundation, college road map student advisory program.
- Develop and maintain operational reports for the department.
- Support marketing, business development, executive and client data requests from Counselling department.
- Build and manage Dignosco counsellors’ network and key relationships with schools, colleges and universities, identifying business opportunities.
- Keep management informed by generating and analyzing reports, summarizing information and resolving queries.
- Coordinate with all Dignosco offices.
Apply For This JOB
Industry :
Functional Area :
Location :
Salary :
Negotiable
Gender :
Female
Work Type :
Full Time
Age :
18-20
Education :
Intermediate/A'Levels
Years of Experience :
0-1
Apply By :
28 of Jun 2020
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