Store Assistant

Store Assistant Duties and Responsibilities

• Stock and Merchandise Sales Floor

Store Assistants have to coordinate with stock clerks to replenish items on the floor when they get low. This duty can involve lifting and carrying items short distances. In addition to filling the floor, Store Assistants have to keep the floor organized according to their employer’s visual merchandising standards.

• Process and Receive Shipment

Store Assistants also help stock clerks process and receive shipments. They use stock scanning guns and inventory software to check in each box, and then they put it in the stock room neatly.

• Perform Store Opening and Closing Tasks

The store opening and closing process include several small tasks that are completed by Store Assistants. They are responsible for things like washing windows and mirrors, sweeping the sales floor and organizing items on the sales floor based on company standards.

• Provide Customer Service

Store Assistants act as the sales staff for retail stores. They use communication skills to identify customer needs, and they use their product knowledge to provide solutions. This duty can also include fielding and diffusing customer complaints.

• Facilitate Transactions

Store Assistants facilitate transactions in a retail environment using point of sale software. This requires basic math and computer skills, as well as good customer service skills.