Senior Officer / Student Success

The incumbent will assist with the day-to-day operations of the Office of Student Success Units by supporting the Director Student Success Division with advising, data management, program support, events as well as overall administration

Administrative Responsibilities

•   Maintain the inventory of Office of Academic Performance
•   Coordinate with interdepartmental teams and procurement department for the acquisition of resources for Office of Academic Performance.
•   Assist Director Student Success in managing the procurement requests and concerns of other reporting offices
•   Develop meeting schedules and coordinate for the meetings of Director Student Success with various department and students
•   Develop monthly report of Office of Academic Performance
•   Coordinate with other units of Student Success for timely delivery of monthly reports
•   Upkeep of Office of Academic Performance, Writing Centre, EHSAS Centre and Career Services

Event Management

Facilitate interdepartmental teams in organizing events at the campus including SPLASH, New Student Orientation, town halls, workshops, advisory meetings etc. by providing support in:

•  Booking and setting up venues as per need
•  Coordinate with HU event team for food and other arrangements
• Coordinate with MarCom for printing and event coverage as per need
• Communicate with the students about the events through emails, social media groups, campus displays and invitations follow-up
• Ensure attendance and feedback forms are filled and reports are ready timely

Financial Responsibilities

• Raise purchase requests of Office of Academic Performance
• Coordinate with Finance department for approvals
• Manage petty cash as per need
• Coordinate with Finance for monthly budget reports
• Assist the Director Student Success in developing and monitoring annual budget

HR Responsibilities

•  In collaboration with the supervisors, develop JDs and Job requests for vacant positions at Office of Academic Performance and other reporting offices
•   Assist the Director Student Success for the submission of Job requests timely to HR
•   Assist the Director Student Success in ensuring attendance record and performance review of employees
•   Coordinate with HR for interviews and other requirements as per need

Data Management & Reporting

• Develop ongoing reports by creating data tables/charts/graphs and writing interpretative narration to represent trends and patterns
• Assist the team in improving the data management system