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Customer Service Executive
To be an effective communicator and ensure all complaints are acknowledged in a timely manner and customers are kept information throughout the complaint process.
To manage the resolution of customer complaints, within given timelines.
Escalate all unresolved issues/complaints to the HOD.
Generate all external service calls.
Daily follow-up of all open complaints with complaints department or any other concerned department.
Follow-up of all call center complaints.
for more details, contact us at
hr@bossplas.com
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