IT Engineers - ItDukan

To efficiently and effectively maintain, develop, troubleshoot and provision enterprise level IT

systems. To work within a growing and dynamic global IT team.

MAIN RESPONSIBILITIES:

Monitor, diagnose and resolve problems with key IT systems to ensure systems work

efficiently.

Manage crisis situations and work under pressure to resolve problems.

Plan and undertake projects to improve and upgrade key IT systems as directed by IT

Global management.

Produce relevant documentation and project plans.

Manage, configure and develop Regional WAN

To provide 3rd line technical support.

Provide technical expertise for 1st and 2nd line IT support staff, sharing technical

knowledge.

PERSON SPECIFICATION: (qualifications/experience/competence/knowledge/personal attributes)

Be proficient and experienced in the implementation and management of the following technical

disciplines:

Microsoft Exchange 2007 onwards

Microsoft Server / Active Directory

Microsoft Group Policy

Microsoft SQL Server

Microsoft IIS

Citrix / Terminal Services

VMware vSphere

SAN systems (Equallogic experience preferred)

Networking experience to include LANs, WANs and VPNs

Cisco Experience (working with Firewalls, configuring VPNs, Layer-3 devices)

Backup systems and solutions

Cloud based systems