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Assistant Network Enigneer
Responsibilities
1-to Assists with Establishing and Maintaining Networking Environment by Installing, Configuring, Testing and Documenting the Equipment/network Systems According
2-to The Design and Specifications and to Provide Technical Assistance to Users.
3-to Provides Technical Support, responds to Work Orders and Tickets from The Users, Analyzes and Solves Reported Network Problems.
Install, Configure, Test and Maintain Operating Systems, Application Software and System Management Tools.
Troubleshoot System and Network Problems, Diagnosing and Solving Hardware or Software Faults.
Taking Ownership of Customer Issues Reported and Seeing Problems Through to Resolution
- Knowledge of Microsoft Platform.
- Active Directory, DHCP, DNS etc.
- Familiar with ticketing system
- Outlook related windows issues.
- Windows and software installation.
Skills/Tools/Programming Languages
- Install and Configure Servers, Computers Hardware, Operating Systems and Applications
- 1st/2nd Level support of internal customers for all IT related issues.
- Understand the troubleshooting of Windows Machine
- Knowledge of Microsoft Platform.
- Active Directory, DHCP, DNS etc.
- Ticketing System.
- Networking Understanding
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