Client Service / Sales Executive

Handle Inbound and Outbound calls with Medical Insurance companies.

Communicate with insurance companies for all types of related queries.

Handle patient’s eligibility, benefits and authorization verification project.

Communicate with insurance companies while adhering to the Information security guidelines.

Accomplish assigned tasks according to the priority set by Team leader/ Supervisor.

Ensures and provides quality service to both internal and external entities.

Provide daily signoff to Team leader/ Supervisor at day end.

Shift duration is 9 hours a day and 5 days a week.

Skills & Tools:

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Ability to prioritize tasks and organize workflow

Industry Knowledge & Expertise

Healthcare IT

Team-oriented, Engaged, and Highly Collaborative

Influence & Persuasion