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Salesforce Administrator
Responsibilities
- Understand business goals and processes, requirements gathering, implementation, testing, migration, rollout, training and ongoing administration.
- Experience migrating, cleansing and maintaining key data.
- Hands-on configuration of CRM applications / salesforce / marketing automation solutions.
- Assistance with creating assets for marketing campaigns such as emails and landing pages within Pardot.
- Hands-on configuration of CRM applications/salesforce / marketing automation solutions.
- Be able to work in a fast-paced, complex, collaborative, team environment.
- Serve as platform architect, scrum-master, product-owner and product manager for Care Cloud’s SFDC deployment, including overseeing Sales Cloud, Service Cloud, Analytics Cloud and other ancillary SFDC products.
- Serve as product-owner/manager for the integration to/from the systems that integrate into SFDC that support critical functions: Clarizen, NetSuite/Oracle, Care Cloud’s proprietary system, Google (G-Suite), Zapier, etc
- Ensuring the Salesforce team has the needed technical skills, competencies, business domain expertise, process knowledge, industry sector knowledge, and capacity to achieve organizational goals and objectives.
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