Technical Document Writer

• Determine the needs of users of technical documentation
• Study samples and communicate with designers and developers
• Work with technical staff to make products and instructions easier to use
• Write or revise supporting content for products
• Incorporate animation, graphs, illustrations, or photographs to increase users’ understanding
• Select appropriate medium, such as manuals or videos, for message or audience
• Standardize content across platforms and media
• Collect user feedback to update and improve content
• Work with internal teams to obtain an in-depth understanding of the product and the
• documentation requirements
• Produce high-quality documentation that meets applicable standards and is appropriate for
• its intended audience
• Write easy-to-understand user interface text, online help, and developer guides
• Create tutorials to help end-users use a variety of applications
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture
• Plan, develop, organize, write and edit operational procedures and manuals
• Produce electronic documentation in addition to hard copy manuals
• Maintain a comprehensive library of technical terminology and documentation
• Analyze documents to maintain continuity of style of content
• Manage updates and revisions to technical literature

Tools / Skills:

• Technical Writing
• Microsoft Office
• Excellent Interpersonal Skills and Communication Skills