Customer Care Representative
Responsibilities
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries and convert into sale.
- Communicating with customers through various channels.
- Responsible to develop effective customer relationship mechanism
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Apply For This JOB
Industry :
Functional Area :
Account And Relationship Management
Location :
Salary :
Negotiable
Gender :
Any Gender
Work Type :
Full Time
Age :
23-28
Education :
Graduate
Years of Experience :
1-3
Apply By :
16 of Oct 2020
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