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Manager Operation Retail
Responsibilities
- Direct and supervise retail staff across several retail outlets to ensure they meet set objectives
- Provide training to retail employees to develop their skills and enhance their job performance
- Ensure compliance with company policies and procedures
- Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele
- Mentor and motivate sales staff to put in their best in order to achieve financial goals
- Develop and implement budget and plans for retail operations
- Monitor inventory levels to determine the need for stock supply at each retail outlet
- Set and regulate product pricing using results of market and demand analysis
- Ensure compliance with health/safety policies and procedures at retail sites
- Listen to customer complaints to address & resolve their issues
- Evaluate operational and financial records to determine sales performance of a retail store.
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