Business Relationship Manager

Business Relationship Manager (BRM)

A business relationship manager (BRM) is the IT liaison for each department in an organization. A BRM understands all business processes and provides technology guidance to ensure maximum return on investment (ROI) for IT business strategy requirements. A key BRM role is reducing business and IT barriers.

Responsibilities Business Relationship Manager (BRM)

BRM responsibilities include:

• Enhance business Relations with different brands and businessman of Pakistan.

• Initiate and develop relationships with clients for business growth.

• Stay abreast of recent industry trends.

• Develop and maintain detailed business plans for client projects.

• Conduct business reviews with clients on periodic basis.

• Contact and follow-up on qualified clients for new opportunities.

• Address customer issues/concerns in accurate and timely manner.

• Work closely with clients to understand the business needs and to explore opportunities for growth.

• Provide business advice and consultancy to clients in effective manner.

• Maintain strong knowledge of company’s products, pricing, policies etc, so as to educate clients on benefits

• Identify present and future business development opportunities with new and existing clients.

• Maintain strong relationship with existing customers for business retention.

• Maintain security and confidentiality of client information

• Work with management in developing timely solutions for client requirements..

• Having Good communication skills.

• Provide all customer support relevant to respective IT Business.