Call Center Executive - International Telemarketing
Job Responsibilities
- Answering or making calls to international clients to learn about and address their needs, complaints, or other issues with products or services.
- Candidate have to make outbound calls to USA/UK/AUSTRALIA/CANADA to sell our product and/or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
Additional Requirements
- Age 18 to 32 years
- Both males and females are allowed to apply
- Fluency in ENGLISH Speaking is our first priority, it doesn't really matter what education background you are from.
- Candidates with IELTS Score 7/7.5 are highly encouraged to apply.
- Strong phone and verbal communication skills along with active listening.
- Please do not apply if you are not confident meeting the job description.
Apply For This JOB
Industry :
Functional Area :
Sales - Outbound
Location :
DHAKA , BANGLADESH
Salary :
Negotiable
Gender :
Any Gender
Work Type :
Full Time
Age :
18-32
Education :
Graduate
Years of Experience :
0-15
Apply By :
30 of Jun 2021
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