Help Desk Support Executive
Job Responsibilities
- Responds to request for technical assistance in person, via phone, chat or email.
- Diagnose and resolve technical hardware and software issues.
- Advise user on appropriate actions.
- Follow standard help desk procedures.
- Log all help desk interactions.
- Administer help desk software.
- Redirect problems to correct resources.
- Identify and escalate situations requiring urgent attention.
- Track and route problems and request and document resolution.
- Prepare activity report.
Contractual
Educational Requirements- Bachelor degree in any discipline
- At least 3 year(s)
- The applicants should have experience in the following area(s):
Help Desk
- Age at most 30 years
- Only females are allowed to apply
Apply For This JOB
Industry :
Functional Area :
Networks And Systems Administration
Location :
DHAKA , BANGLADESH
Salary :
Negotiable
Gender :
Any Gender
Work Type :
Contract
Age :
30-35
Education :
Graduate
Years of Experience :
0-3
Apply By :
13 of Nov 2019
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