Customer Relation Executive
Job Responsibilities
- Listen and understand the customers' complaints and provide suitable solutions to customers.
- Product receive and delivery for servicing.
- Receive customer complaints and forward the complaint to the concerned department.
- Handle customers with effective communication skills.
- Provide product information over the phone to customers regarding products & services.
- Follow up after sales service-related emails and reply to the customers.
- Provide excellent customer service and give precise information to the customer.
- Report day-to-day activities to the concerned authority.
Experience Requirements
- At least 1 year(s)
- The applicants should have experience in the following area(s):
Customer Management, Customer Relationship Management, Customer Service, Face-to-Face Customer Support - Freshers are also encouraged to apply.
Additional Requirements
- Age 22 to 28 years
- Both males and females are allowed to apply
- Should have good knowledge of MS Office
- Must have good communication skills in Bangla and English
- Good interpersonal, analytical, problem-solving, leadership, and organizational skills.
- Must have multiple-tasking abilities
- The candidate will also be patient and cool-tempered to deal with customer
- Able and willing to work under pressure and meet challenges
- Self-motivated, hardworking, energetic and result oriented
Apply For This JOB
Industry :
Functional Area :
Location :
BARISAL , BANGLADESH
Salary :
Tk. 15500 (Monthly)
Gender :
Any Gender
Work Type :
Contract
Age :
22-28
Education :
Graduate
Years of Experience :
0-1
Apply By :
20 of Jan 2023
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