Business Analyst - Analytics

Responsibilities

. Develop robust spreadsheet models with clearly defined inputs, calculations, and final output.

. Strive for Customer Delight every time and minimize/eliminate scope for Customer Dissatisfaction

. Collaborates with clients and team in the design and development of reporting solutions using Excel and VBA.

. Develops, validates and executes queries, develops complex reports and performs data analysis that answers business questions for our customers.

. Makes recommendations based on data extracted, suggest or ideate compelling visuals that cater to the needs of customers

. Turns data into actionable information through reporting solutions.

. Utilize VBA in new and existing Excel-based tools to automate recurring work processes.

. Provide documentation including data flow mapping for new and existing spreadsheet models.

. Develop automated and reusable routines for extracting information from client data sources.

. Create data visualizations that communicate information effectively

. Troubleshoots technical details / issues and conduct RCA (Root Cause Analysis) in case of any failure or quality issue leading to impact client metrics

. Exhibit willingness to provide support by mentoring another analyst

. Buddy QC and eye to detail checks to identify potential failure mode

. Participation in team activity/Meetings

. Self-Development: Undergo self-development training modules Attending Training Programs (Soft Skill / Technical) and continuous improvement Initiatives resulting in significant productivity gains Automation and Standardization of reports for self and Team members

Qualifications we seek in you!

Minimum Qualifications

. BE/B- Tech, BCA, MCA, BSc/MSc, MBA

Preferred Qualifications/Skills

. Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations

. Flexibility to adapt to a variety of engagement types, working hours and work environments and locations

. Able to conduct calls and clearly communicate with clients on challenges, understanding the requirements, etc.

. Superb communication and negotiation skills