Claims Process

Job Description

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brandsand we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

In this role, you will be responsible for active participation to transition and stabilize client processes. Handle insurance claims related functions for the client.

Responsibilities

Good knowledge of healthcare claim processing and medical terminologies

Entry of Information related to personal details, provider details, invoice information, procedure & impairment codes

Reading & taking appropriate action on Alerts related to Members & providers

Identify duplicate Claims and take appropriate action

Responsible to understand and comprehend, good customer service attitude to clearly articulate the resolution.

Responsible to handle multifaceted volumes of workloads and to reach targets and deadlines on a timely basis

Responsible to demonstrate and cultivate customer focus, collaboration, accountability, initiative and innovation.

Open to work in night shifts (9:30 PM to 06:30AM IST)

No fixed Saturday / Sunday off. 5 day working culture with weekend working

Qualifications we seek in you!

Minimum qualifications

Any Non-tech graduate (Except LLB)

Relevant work experience in healthcare claim processing (Freshers are also eligible)

Preferred qualifications

Good knowledge of using Excel, MS Access Database

Proficient in English language written and verbal communication

Health Insurance client experience preferred