Content Moderator-non Voice Process

Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, and transform with us.

We are inviting applications for the role of Process Associate, Content Moderation

We're looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.

Self-starting, intellectually curious, and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities

Provide resolution to maintain standards of quality

Review content and provide resolution based on prescribed guidelines

Recognize trends and patterns and raise issues timely

Provide insights to help improve the support to the users

Maintain a thorough understanding of processes and policies

Provide excellent customer service to our customers

Qualifications we seek in you

Minimum Qualifications

Only Graduates

only Freshers are eligible

Fluent in Read/Write in English

Preferred Qualifications

Effective probing skills and analyzing / understanding skills

Problem-solving skills with a customer-centric approach

Must be able to work on a flexible schedule (including weekend shift work)