DG-Assistant Manager- RTR

Responsibilities

In this role, you will be responsible for all the activities related to O2C domain.

Responsible to hire, train and mentor the team of professional to ensure best in class delivery

Motivate team members on timely basis and addressing/identifying their issues/concerns and working closely with them to mitigate them as company values and Behaviors

Ensuring team seamlessly delivers all process level activities within timelines and maintain high quality standards

Validate the Purchase Order (PO) requests from to bill the order.

Constantly to be interacted with client&rsquos for their feedback and support them wherever required. Ready to support any time at various locations as per client&rsquos expectation

Manage Order to Cash related to collections and dispute management, implement & enforce to strategy

Interaction with end customers via Calls and Emails for collecting pass due amounts.

Meeting collections numbers/targets (monthly/ quarterly/ yearly)

Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.

Lead and participate in conference calls with Country / Regional Financial Managers.

Participate in governance meetings at country / region level Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards

Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)

Qualifications we seek in you!

Minimum qualifications

B.Com Graduation (MBA - Finance preferred)

Meaningful experience in Order to Cash

Preferred qualifications

Very Good Written and Verbal Interpersonal skills

Proficient in MS Office applications, especially in MS Excel