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Process Associates - Healthcare Claims
Responsibilities
Good knowledge of healthcare claim processing and medical terminologies
Entry of Information related to personal details, provider details, invoice information, procedure & impairment codes
Reading & taking appropriate action on Alerts related to Members & providers
Identify duplicate Claims and take appropriate action
Responsible to understand and comprehend, good customer service attitude to clearly articulate the resolution.
Responsible to handle multifaceted volumes of workloads and to reach targets and deadlines on a timely basis
Responsible to demonstrate and cultivate customer focus, collaboration, accountability, initiative and innovation.
Open to work in night shifts (9:30 PM to 06:30AM IST)
No fixed Saturday / Sunday off. 5 day working culture with weekend working
Qualifications we seek in you!
Minimum qualifications
Life Science Graduate in Bio-technology/ B.Pharma/ M.Pharma/ Biological science/bio-medical science/Micro-Biology/Bioinformatics/Nursing/Botany or Zoology
Relevant work experience in healthcare claim processing
Preferred qualifications
Good knowledge of using Excel, MS Access Database
Proficient in English language written and verbal communication
Health Insurance client experience preferred
for more details, contact us at
hr.helpdeskexit@genpact.com
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