Process Developer - OTC (Collections)

Responsibilities

. Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.

. Identify and resolve unidentified cash and manage end to end process of Cash applications.

. Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.

. Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.

. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Qualifications

Minimum qualifications

. Graduate in Commerce (B.Com)

. Freshers are eligible

. Good at English language skills (verbal and written)

. Meaningful Experience

Preferred qualifications

. Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.)

. Significant experience in Accounts Receivable/Order to Cash