Head of Marketplace Operations

Job Description

Deliver the seller insights, seller acquisition, seller education, seller growth and seller retention programs necessary to power Daraz seller base growth in Nepal

Deliver the seller compliance and seller management programs to enforce Daraz customer protection policy

Deliver the required programs to ensure sustainable assortment growth both in quantity, quality and price competitiveness

Derive succinct findings, develop strategic insights, and persuasively communicate those findings and perspectives from stakeholder engagements to Product and Business teams to drive growth

Support the Managing Director in developing and managing roadmaps to drive healthy assortment growth

Ensure efficient sharing of knowledge and best practices across the group

Streamlining processes, procedures, KPIs and reporting across the group

Build strong relationships with the local teams and work closely with each country

Manage implementation of the new product features and work on improved automation

Requirements

Minimum Masters Degree in Management or Engineering

5+ years of work experience in management consulting, technology industry, or other leading commercial roles functions (e-commerce experience preferred but not required)

Ability to think strategically and long-term about the needs of complex global businesses

Growth ambitions to help Daraz create long-lasting disruptions across various industries

Strong knowledge in project management and teamwork

Entrepreneurship mindset, results oriented with strong problem-solving skills and analytical skills

You know how to manage priorities and work with short deadlines and are highly adaptable to quickly changing environment

Strong interpersonal and influencing skills to drive and manage cross-functional teams and cross-cultural stakeholders

Importantly, we look for someone who will live by our values that define everything we do:

Continuously Innovative

Generosity of Spirit

Deliver on our Promise

Make It Personal

Benefits

An international working environment with a unique opportunity to learn from industry leaders

Work closely with country and group level management to build e-commerce in Nepal

Hands-on experience in leading a team and growing a business

Five days working week (Monday to Friday)

Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up