Key Accounts Manager - Tools and DIY

Job Description

Build and manage relationship with key Daraz sellers and brand representatives to manage business growth in Tools/DIY category

Work with the sellers and brands to create promotions and schemes that boosts sales for your sellers and increases value for Daraz customers

Keep a close tab on the industry. Be familiar with prices, logistics, key players, sourcing logistics, identify top sellers, trending products, and new brands that will provide Daraz customers with more variety

Ensure that the sellers meet operational KPIs, i.e. they are processing orders, replying to customers’ questions, maintaining stocks correctly, etc.

Analyze data to identify issues and areas for growth and create reports for internal and external stakeholders to track and improve performance

Consistently and proactively take initiatives to grow your category and improve customer experience

Build strong internal relationships with various internal stakeholders and teams across various functions and even with the regional team members

Follow-up: A key part of the profile will include not just planning and proposing new initiatives, but also owning it and holding external and internal stakeholders accountable by following up consistently and on time

Requirements

Bachelor's or Master’s degree in Business disciplines

Minimum 2 to 3 years of working experience in related field

Previous experience in vendor management

Strong reporting, excel and presentation skills

Excellent interpersonal and communication skills, both written and verbal with proven ability to represent your organization in meetings

Importantly,we look for someone who will live by our values that define everything we do:

Continuously Innovative

Generosity of Spirit

Deliver on our Promise

Make It Personal

Benefits

An international working environment with a unique opportunity to learn from industry leaders

Work closely with country and group level management to build e-commerce in Nepal

Hands-on experience in leading a team and growing a business

Five days working week (Monday to Friday)

Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up