Sr. Key Account Manager

Job Description

Build and manage relationship with key Daraz sellers and brand representatives from Fashion Category, to manage business growth in your portfolio.Note: - This means regularly in touch with sellers and brands, and visiting the market

Work with your sellers and brands to create promotions and schemes that boosts sales for your sellers and increase value for Daraz customers

Keep a close tab on your industry. Be familiar with prices, logistics, key players, sourcing logistics, identify top sellers, trending products, and new brands that will provide Daraz customers with more variety

Ensure that your sellers meet operational KPIs, i.e. they are processing orders, replying to customers’ questions, maintaining stocks correctly, etc.

Analyze data to identify issues and areas for growth and create reports for internal and external stakeholders to track and improve performance

Consistently and proactively take initiatives to grow your category and improve customer experience

Build strong internal relationships with various internal stakeholders and teams across various functions and even with the regional team members

Follow-up: A key part of the profile will include not just planning and proposing new initiatives, but also owning them and holding external and internal stakeholders accountable by following up consistently and on time

Requirements

Bachelor's degree in Engineering/MBA

2 to 3 years of work experience required in related industry

Strong commercial understanding in the online or offline retail business with relevant industry contacts

Excellent written and verbal communication + strong interpersonal and influencing skills with entrepreneurial mindset and the ability to work independently

Ability to function well in a fast-paced work environment by managing priorities with short deadlines

Strong interpersonal and influencing skills to drive and manage cross-functional teams and cross-cultural stakeholders

Importantly, we look for someone who will live by our values that define everything we do:

Continuously Innovative

Generosity of Spirit

Deliver on our Promise

Make It Personal

Benefits

International working environment, and a unique opportunity to learn from the best in e-commerce and business growth

A platform to learn from Alibaba’s world-leading ecosystem

Rigorous training and exposure in team management, leadership, business analytics, and operations.

An opportunity to train the next generation of business leaders

Competitive salary and incentive package

Health & life insurance