Support - Social Media and Digital Platforms

Job Description

Developing social media content plans that are consistent with the company’s brand identity

Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns

Managing a high volume of daily social media posts

Communicating with social media followers, including responding to queries in a timely manner

Developing and managing social influencer programs and attending social influencer events

Preparing monthly reports on social media marketing efforts

Suggesting recommendations to adjust the social media marketing strategy for optimal results

Staying up to date on best practices and emerging trends in social media

Performing other duties when needed

Other Specification

Minimum 1yr experience in related field

Excellent written and verbal communication skills and must have a thorough understanding of social media management and strategy

Experience using various analytics software

Working knowledge of HTML and CSS

Multi-tasking and time-management skills, with the ability to prioritize tasks

Ability to work in a fast-paced, high-pressure environment