Client Service Agent

Abacus are searching for a professional Client Service Representative/Agent for clients in Lahore.

The role will provide outstanding service to customers by answering questions, handling complaints and handle a high volume of inbound or outbound calls

• Managing large amounts of inbound and outbound calls in a timely manner
• Manage customer inquiries
• Identifying customers’ needs, clarify information as required by clients
• Keep records of all conversations in our call center database in a comprehensible way

Requirments:

• Fluency in English languages may be desired.
• Strong time management and decision making skills.
• Adaptability and accountability.