Customer Support

“June 30, 2021: Today, Aghaz Investments, Inc. is excited to announce that 20,000 satisfied customers are able to conveniently invest according to their values. With well over $100 Million in assets under management, this 18-months old Seattle-based FinTech startup has become the top choice for Muslims and other Values-Based Investors to save for their financial goals in a manner consistent with their beliefs.”

Imagine the press release above.

Now imagine being a founding member of this journey from day 1.

We are an Automated and Mobile Goals-based Investment Advisor for Values-based customers to conveniently invest in a manner consistent with their beliefs.

We are on a mission to provide automated solutions for you to save for your financial goals without compromising your values or the causes you support.

We are a new startup in the early days of developing our software and investment products.

We are looking to staff a wide range of roles across Investment Management, Marketing and Software Development.

You are self-motivated and passionate about customers.

You like working and collaborating in teams but can operate effectively with minimal supervision.

You are curious; you seek to improve customer experience and don’t settle.

You would be required to maintain a positive, empathetic and professional attitude towards customers.

You will be required to handle and respond to customer inquiries within the set time frames provided by the company.

You will be required to communicate with the customers using inbound and outbound communication channels.

You believe in customer satisfaction is the key to the success of the business.

You will also be required to escalate issues to the relevant departments and ensure that they are solved asap.

You are great at using CRM (salesforce, or any other) and maintaining customer and customer communication records.

Gather customer feedback and refer to the higher management.

You have a highschool diploma and have 1 to 2 years of experience at a customer facing role.

You know how to stay calm and composed in front of the customers.

You have a good experience of working with Excel and other related software / tools.

Be a part of the team that will take us from the first customer we sign up in May 2020 to the 20,000th customer in 18 months.

Send us a note today at info@aghazinvest. com to learn more.