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Accounts Coordinator
Responsibilities
- Ensure all the collection on cheques are properly recorded against shipment and prepare MIS for cheque collected and matured.
- Prepare to book and dispatch the cheques to the customers’ addresses as per their settlement cycle.
- Attend telephone calls i.e from customer and resolve their matters as soon as possible.
- Provide timely resolution to all the customers’ queries on email.
- Develop and maintain a good relationship with all customers’ by providing them timely answering on their queries via call or emails.
- Attend Walk-in Customers who came for self-collection of cheques and resolve their queries.
- Ensure deposits slips are filed properly and in timely manner for depositing customer payment into their bank accounts.
- Ensure timely posting of accounts statement on customer portal.
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