Recovery Officer

The Recovery Officer is responsible for the collection of debts prior to legal recovery proceedings commencing, negotiating payments/payment arrangements, handling debtor inquiries and providing administrative assistance to the team.

Reconcile balances with customers and resolve all reconciling issues by providing him/her proper evidence and supporting documentation.

Circulate an outstanding list of customers to branch managers and regional business managers for getting date of recovery and follow it up on daily basis and give report to the line manager.

Identify problems in customer accounts and provide regular updates of receivables to manager.

Recovery of outstanding balances from customers either by phone calls or by personal visits and conduct regular meetings with sales persons regarding their outstanding balances.

Assist seniors in preparation of data for credit committee and present to manager for review.

Visit clients and complete his follow up of recovery.

Requirements:

Minimum Bachelors.

1 to 3 years experience.