IT Officer

Installing and configuring computer hardware operating systems and applications.

Monitoring and maintaining computer systems and networks.

Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.

Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

Replacing parts as required.

Providing support, including procedural documentation and relevant reports.

Following diagrams and written instructions to repair a fault or set up a system.

Supporting the roll-out of new applications.

Setting up new users' accounts and profiles and dealing with password issues.

Working continuously on a task until completion.

Prioritizing and managing many open cases at one time.

Rapidly establishing a good working relationship with end user and other professionals, e.g., software developers.

Testing and evaluating new technology.

Conducting electrical safety checks on computer equipment.

Active Directory, domain systems, restrictions,

Should have experience in mail server and can setup a new mail server.

Can configure different kind of wireless devices and Cisco routers.

Also can troubleshoot ERP software problems and network connectivity issue, should have knowledge of core up-gradation.

To resolve the issues regarding Nexus Pro configuration and Data synchronization.