Assistant Relationship Manager - Sales

Job Description

Learn the Diagnose Product Suite and build a pipeline to achieve monthly, quarterly & annual sales targets

Have a clear understanding of need blind, standard and priority service offered by company and client expectations

Responsible to only communicate relevant pricing for product streams to prospective clients

Learn about admissions since inception including those to top colleges across US, UK, Canada, Asia Pacific for all products including aid and scholarship numbers

Responsible to complete file for new client with all documentation at sign up before it is passed on to counseling team

After sign up set up first meeting with client to complete existing activity list followed by testing plans

Ensure that all meetings with clients are documented in detail in individual client file.

Provide feedback updates to client parents/guardians in case the client does not respond as per company requirements

Responsible to create all application accounts for students such as Common app, UCAS, UIUC etc. plus all relevant accounts for graduate school/MBA clients

Assist clients in signing up for standardized tests such as SAT, GMAT/GRE, ACT, IELTS etc.

Responsible to submit application with the client once application essays and all relevant reviews are completed by counseling

Review and analyze reports, post meeting calendars, and create meetings to build awareness

Conduct detailed client mapping and analyze market trends to grow Diagnose penetration

Coordinate with finance to ensure any client receivables are cleared on time specified during initial email. Any delays will lead to suspension of client services

Coordinate with marketing and provide calendar on activities, events, and competitions happening in schools/universities assigned to ARMs/RMs.

Identify new segments and market intelligence to grow presence of Diagnose on all product streams

Conduct research for segments across undergraduate, graduate and MBA education at the top universities across the world

Responsible to ensure that company processes related to counseling, engagement policies are understood in detail to manage client expectations

Develop and grow relationships with schools, universities and other institutions in the relevant region

Qualifications and Education Requirements

At least bachelor’s degree from a reputable local or international university

Preferred Skills

Articulate, Energetic, Team player, Social, and Responsible

Self-starter with ability to take initiative and multi task

Prior sales experience

Knowledge of MS Office including Word, Excel and Power Point