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Office Manager / Receptionist
Responsibilities
- Smooth running of office on day to day basis.
- Managing, supervising and monitory the work of administration/support staff.
- Implementing and maintaining procedures/office administrative system.
- Organizing meeting and managing database.
- Maintain telecommunication/PABX system
- Prepare weekly review of all calls being made, maintain employee and visitor logs for reporting
- Attend customers’ queries and complaints and take prompt action to ensure maximum customer satisfaction
- Keep management informed by generating and analyzing reports, summarizing information and resolving queries
- Ensure appropriate housekeeping at floor to maintain productive ambience
- Gather requirement from employees regarding ordering inventory for official purpose and supervise inventory stock levels
- Prepare lower staff duty schedules, leave plans and monitor their over times and client entry register
- Attend to lower staff queries and ensure timely resolutions
- Provide feedback to lower staff on their performance against expectations; guide, coach and counsel them for performance maximization
- Provide office supplies (Stationery & kitchen supplies) for staff and maintain adequate stocks; task includes ordering new supplies, identifying new suppliers and obtaining the best price for Alert
- Process invoices for the team including validating and obtaining authorization for payment
- Coordination with all departments for maintaining office efficiency
Qualifications and Education Requirements
- At least bachelor’s degree from a reputable local or international University
Preferred Skills
- Self-starter with ability to take initiative and multi task.
- Knowledge of MS Office Including Excel, Word, power Point.
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