Client Servicing/Account Managers

Client Servicing / Account Manager responsibilities include; developing long term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. Accounts Managers will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities:

• Operate as the lead point of contact for any and all matters specific to your customer
• Build and maintain strong and long-lasting customer relationships
• Ensure the timely and successful deliveryof our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly / quaterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Identify and growopportunitieswithin territory and collaborate sales teams to ensure growth attainment
• Assist with high severity requests or issues escalations as needed

Requirements:

• Proven account management or other relevant experience
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to details
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communication skills