Training & Development Executive

Duties & Responsibilities

Technical Requirements

• Benefits 

·         Medical

·         Quarterly bonus

·         Vacation days

·         Growth opportunities

·         Can avail company pick & drop

• Deliver client & employee training programs for ibex campaigns, including live introductory and advanced training, custom training, and webinars.
• Ensure accurate and timely entry of all training classes and training materials.
• Conduct training needs analysis, identify skills gaps, define, deliver, monitor, and evaluate session learning, including objective setting and follow-up.
• Assists in the maintenance of training content.
• Helps staff leverage the appropriate resources on this site, including assistance with training registration, and course evaluation.
• Utilize tools to complete monthly reports on training programs, client satisfaction evaluations, and trainer assessments.
• Call center experience would be a plus.
• Other duties as assigned.
• Experience working with Microsoft products, such as Word, Excel, and PowerPoint