Customer Support Executive

• To handle customers according to sales pitch and techniques in the best possible manner.
• Provide support to customers as per standard procedure. 
• Achieve established standards for call/chat/email handling quality, Sales and productivity.
• To ensure that the highest level of quality customer care is delivered and all problem incidences are reported and highlighted.
• Should pay special emphasis on target-based selling.

Skills Required

• Great Communication skills (written and oral). Outgoing and friendly personality.
• Above average computer literacy
• Typing skills at least 15 wpm and know how to use shortcut keys.
• Excellent customer service orientation. Spontaneous in his responses.
• Goal-oriented and Confident.
• Proficient and Articulate in the English language (Neutral accent, Good Diction, excellent Grammar and Sentence structures)