Product Specialist

Job Description

Functional Roles / Responsibilities:

1. Complete understanding of the machines/ vendors / FW upgrade and installation both locally and at client side.

2. Complete knowledge of product technical aspects / software upgrades / FW upgrades.

3. Work with Team of Engineers / Software Developers / to understand the technical requirements of the customer.

4. Inspect & explore, existing & new products, prepare comprehensive feasibility reports, for SMD and Techies both.

5. Must go through each and every feature/aspect of the products to define/differentiate Value added features, missing features, draw-backs, quality of the product.

6. Same above applies to Manufacturer supplied software applications as well.

7. Suggest solution based on customer requirements, as which product of some brand will fit on to customer requirements.

8. Preparing presentations, training material for training of engineers from internal teams.

9. Providing training to engineers of internal teams for existing and new products, with definition of all features.

10. Circulating new features, technical update notes via email to all teams.

11. Knowledge of Attendance information system would be plus