- Job Search
- Call Center Jobs
- Call Center Representative
Similar Jobs
Call Center Representative
Responsibilities
- A background in a customer-facing role
- Answer calls and responds to emails
- Handle customer inquiries both telephonically and by email
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into the system
- Update existing customer information
- Process orders, forms and applications
- Identify and escalate priority issues
- Route calls to the appropriate resource
- Follow up customer calls where necessary
- Complete call logs and Reports
- You’ll ideally have a natural enthusiasm for customer service and confidence when speaking to customers, with good listening skills to boot
Skills
- Excellent Writing skills
- Customer Focus
- Customer Service
- Data Entry Skills
- Phone Skills
- Verbal Communication
- Building Relationships
- Verbal and written English communication skills
- Listening skill
- Problem analysis and problem-solving
- Customer service orientation
- Organizational skills
- Attention to detail
- Judgment
- Teamwork
- Stress tolerance
- Resilience
- Ability to handle a stressful situation.
   Your application has been submitted successfully
Thanks for submitting the application, Please check your email and Goodluck!
You have already been applied on this job.
Email Me Job
Delete Office
Are you sure, you wish to delete?
Job Application
Are you sure, you wish to delete?
Job Portal
Quickest way to apply and increase your chances of getting shortlisted! Please make sure your profile is up to date before your apply.
Apply for - Upload/Choose documents
Resume
Upload your Resume
Cover letter
You Can Upload Image Files (.png, .jpeg or .gif), .pdf and .docx Files.
You Need To Provide At Least Your Resume(.pdf,.docx and .doc) To Submit An Application.
Apply for - Create an Account
Already have an account?SignIn
New to careerz360.com?SignUp