Implementation Consultant
Responsibilities
- 3 - 7 years of experience working in patient care or revenue cycle in either the ambulatory or acute care setting.
- Hands-on experience working with PM/EMR systems.
- Deliver client projects using CareCloud’s implementation methodology.
- Collaborate with clients, CareCloud team members, and partners to manage the process, tasks, and schedule.
- Assesses and controls project risks and issues. ? Anticipates problems before they occur and creates ways to accomplish project goals regardless of changing circumstances.
- Ability to handle sensitive and/or confidential communications between internal and external customers.
- Responsible for managing the relationship and expectations of the customer for a mutually beneficial outcome.
- Ensures project documents are complete, current, and stored appropriately Leads and captures notes from weekly status calls with project team members.
- Provide delivery and quality assurance to ensure all project deliverables meet or exceed the client’s expectations.
- Adhere to a change management methodology.
- Implement multiple clients and projects at a time.
- Provide regular reporting and forecasting to management and clients.
- Develop in-depth knowledge of CareCloud’s product offerings and ambulatory practice operations.
- Identify opportunities to position other CareCloud product and service offerings with salesIdentifies process improvement opportunities.
- Records lessons learned from the project for future process improvements.
- Communicates with all relevant stakeholders proactively throughout the project, including the communication of difficult/sensitive information.
- Independent self-starter who is a natural communicator, a strong cross-team driver, and has 3 or more years of implementing and training PM/EMR’s.
- Engaging presenter with excellent oral communication skills.
- Strong interpersonal skills to work collaboratively with management and peers.
- Creative thinker who is not afraid to bring new ideas and strategies to the table.
- Keen sense of urgency.
- Ability to prioritize and multitask.
- Ability to manage stress and strict deadlines.
- Strong work ethic, positive attitude, professional poise, and a self-starter.
- Excellent computer skills and technical aptitude.
Apply For This JOB
Industry :
Functional Area :
Medical Specialists
Location :
Salary :
Negotiable
Gender :
Any Gender
Work Type :
Full Time
Age :
25-34
Education :
Graduate
Years of Experience :
3-7
Apply By :
26 of Feb 2021
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