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Salesforce Administrator
Responsibilities
- Ensuring optimal performance of salesforce systems and products.
- Upgrading and configuring salesforce systems for optimized integration.
- Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
- Importing sales department leads, contacts, and other data.
- Maintaining the sales cloud, as well as building custom reports and dashboards.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
- Evaluating and installing new Salesforce releases, as well as providing training and support.
- Documenting processes, including error reports and changes to field history tables.
- Preparing reports for Sales and other departments.
Tools / Skills:
- Salesforce certified administrator or salesforce certified advanced administrator.
- A bachelor's degree in computer science would be advantageous.
- Experience as a salesforce administrator in a similar environment.
- Extensive experience in the administration and maintenance of salesforce systems.
- Experience in performing salesforce upgrades and ensuring successful integration.
- Exceptional ability to create and maintain salesforce databases.
- In-depth knowledge of salesforce products and their functionalities.
- Proficiency in creating salesforce profiles, allocating roles, and managing access.
- Knowledge of importing sales data and generating salesforce reports.
- Ability to provide salesforce training and end-user support.
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