Technical Document Writer

Job Description

Determine the needs of users of technical documentation

Study samples and communicate with designers and developers

Work with technical staff to make products and instructions easier to use

Write or revise supporting content for products

Incorporate animation, graphs, illustrations, or photographs to increase users’ understanding

Select appropriate medium, such as manuals or videos, for message or audience

Standardize content across platforms and media

Collect user feedback to update and improve content

Work with internal teams to obtain an in-depth understanding of the product and the

documentation requirements

Produce high-quality documentation that meets applicable standards and is appropriate for

its intended audience

Write easy-to-understand user interface text, online help, and developer guides

Create tutorials to help end-users use a variety of applications

Analyze existing and potential content, focusing on reuse and single-sourcing opportunities

Create and maintain the information architecture

Plan, develop, organize, write and edit operational procedures and manuals

Produce electronic documentation in addition to hard copy manuals

Maintain a comprehensive library of technical terminology and documentation

Analyze documents to maintain continuity of style of content

Manage updates and revisions to technical literature

Tools / Skills:

Technical Writing

Microsoft Office

Excellent Interpersonal Skills and Communication Skills