VOIP Engineer

• Design and implement custom collaboration solutions
• Analyzing existing VoIP networks and computer systems.
• Developing architecture plans for voice and data services.
• Installing network hardware modules including IP and PBX communication servers.
• Troubleshooting VoIP network issues.
• Analyzing and upgrading network security systems and protocols.
• Deploy and support automation tools
• Hands on experience and working as a VoIP Engineer or similar role.
• Hands on experience and working on Avaya IP Office and Contact Center Solution.
• Enterprise voice and Data Center expertise working with collaboration platforms & solutions
• Hands-on experience with Session Border Controllers and Voice Gateways
• Expert level knowledge of VOIP protocols such as SIP, RTP/SRTP including TLS
• Strong understanding of NAT traversal for VOIP
• Strong understanding of H.323, MGCP & ISDN, PRI, FXO/FXS
• Background in cloud-based communication solutions like Office 365
• Experience working with AD, LDAP, DNS, DHCP a plus
• Experience working with Linux and Windows server operating systems

Tools / Skills:

• In-depth knowledge of VoIP systems and IP Protocols.
• Excellent troubleshooting skills.
• Detailed knowledge of network security systems and software.
• Avaya IP Office Server edition / Avaya Contact Server
• Asterisk Server, Auto/ Predictive Dialer
• SIP, WebRTC, H.323, NAT
• AD, DNS, DHCP