VOIP Engineer

REQUIREMENTS:

Design and implement custom collaboration solutions

Analyzing existing VoIP networks and computer systems.

Developing architecture plans for voice and data services.

Installing network hardware modules including IP and PBX communication servers.

Troubleshooting VoIP network issues.

Analyzing and upgrading network security systems and protocols.

Deploy and support automation tools

Hands on experience and working as a VoIP Engineer or similar role.

Hands on experience and working on Avaya IP Office and Contact Center Solution.

Enterprise voice and Data Center expertise working with collaboration platforms & solutions

Hands-on experience with Session Border Controllers and Voice Gateways

Expert level knowledge of VOIP protocols such as SIP, RTP/SRTP including TLS

Strong understanding of NAT traversal for VOIP

Strong understanding of H.323, MGCP & ISDN, PRI, FXO/FXS

Background in cloud-based communication solutions like Office 365

Experience working with AD, LDAP, DNS, DHCP a plus

Experience working with Linux and Windows server operating systems

SKILLS & TOOLS

In-depth knowledge of VoIP systems and IP Protocols.

Excellent troubleshooting skills.

Detailed knowledge of network security systems and software.

Avaya IP Office Server edition / Avaya Contact Server

Asterisk Server, Auto/ Predictive Dialer

SIP, WebRTC, H.323, NAT

AD, DNS, DHCP