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Chief Operating Officer
Responsibilities
- Overlooking all internal audit department related matters.
- Taking responsibilities of all organizational matters.
- Design and implement business strategies, plans and procedures.
- Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
- Reviews, analyzes, and evaluates business procedures.
- Implements policies and procedures that will improve day-to-day operations.
- Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership.
- Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.
- Spearheading strategies to steer the company’s future in a positive direction.
- Communicates and explains new directives, policies, or procedures to managers; for major changes.
- Improves customer service and satisfaction through policy and procedural changes.
- Plan and implement smooth work flows.
- Projects a positive image of the organization to employees, customers, industry, and community.
- Delegating responsibilities to ensure staff members grow as capable participants.
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