Branch Superviosr

Assist to Establish or identify prices of currencies, drafts and other remittances

.·         Resolve customer complaints and answer customers' questions, and provide information on procedures or policies.

·         Calculate total payments received during a time period, and reconcile this with total payments.·         Assist to Compile and maintain non-monetary reports and records

.·         Learn to update all the record & filling of branch transaction time to time.

·         Maintain, manage and monitor all customer related operational issues.

·         Develop and execute branch sales strategies to maximize revenues.

·         Ensure coordination between operations, marketing, accounts, compliance and administrative departments

.·         Monitor expenses of the branch.

·         Ensure profitable results in administrating branch office.

·         Develop and communicate business strategies/policies & procedures from Head office to the branch staff.

·         Maintain and update all relevant record.

·         Maintain all the record of staff, which is working in the branch and maintain their files, attendance, salary registers.

·         Take the keys of vault in his/her custody.

·         Prepare SBP regulatory returns on specific format. He/She must report to the Head Office about the financial position of the business premises.

·         Provides leadership and supervision; delegates day to day operations to other branch personnel; and is responsible for attaining established branch goals through active participation in branch operations.·         Responsible for the money and/or any other valuables entrusted to them by the company and will be liable for any shortages that may occur.

·         The security of their User ID and password for systems & software and will be liable for any discrepancies that may occur under their user ID.

·         Ensure that the company Anti-Money Laundering policies and procedures are strictly adhered to Balancing the cash at the end of the day and preparing the necessary reports.

·         Other duties as assigned by the Management.