Customer Support Representative (CSR)

Programmers Force is a product-driven software company that excels in the field of Artificial Intelligence and Machine Learning since 2016. The company was founded by the team of visionary entrepreneurs that led its operations under software development, data science, DevOps, system architecture, big data processing and blockchain based applications development. We take pride in our diversified workforce with talent coming from top institutions of Pakistan and abroad. Our vision is to create innovative and intelligent business solutions through the development of smart web & mobile applications with a mission to support global industries in their day to day business challenges. Our specialized teams posses tacit knowledge of high-tech systems that enables us to tap businesses from more than 200 countries worldwide. This is just a beginning for us! We are in search of talented candidates with technical expertise who can add value in our fast paced and work intensive environment

If you are up for this challenge, you know where to apply!

We are looking for a business graduate who have keen interest in business developement & customer support, a very sharp sense of English speaking and writing, to join our growing Sales and Marketing team.

Responsibilities

• LinkedIn sales generation and email sourcing.
• LinkedIn email mining, developing mailing list.
• Managing LinkedIn Outreach campaign.
• Customer database building, keeping it up-to-date.
• Walking customers through problem solving process.
• Following up with customers.
• Proper recording, documentation and closure of deals.
• Tracking, routing and solving problems.

Skills/Aptitude required:

• A business graduate, preferably with a minimum second-class honors degree.
• Strong Verbal & Written communication.
• Sound analytical ability and strong attention to detail.
• British English Accent.
• Fluency in English.

Perks

• 25 paid holidays yearly.
• Lunch provided.     
• EOBI Facility.
• Medical Insurance.
• Life Insurance.
• Flexible Working Hours.
• Payment for Overtime.
• Enjoy your weekend, we work on weekdays only!
• Indoor Gaming - Perfect balance between work and play.
• Personal Growth - Learn the best from the best.
• Opportunity to engage in local and international trips.
• Performance based Bonuses
• Performance based salary increment and promotion.