International Customer Support Executive

Programmers Force is a product-driven software company that excels in the field of Artificial Intelligence and Machine Learning since 2016. The company was founded by the team of visionary entrepreneurs that led its operations under software development, data science, DevOps, system architecture, big data processing and blockchain based applications development. We take pride in our diversified workforce with talent coming from top institutions of Pakistan and abroad. Our vision is to create innovative and intelligent business solutions through the development of smart web & mobile applications with a mission to support global industries in their day to day business challenges. Our specialized teams posses tacit knowledge of high-tech systems that enables us to tap businesses from more than 200 countries worldwide. This is just a beginning for us! We are in search of talented candidates with technical expertise who can add value in our fast paced and work intensive environment.

If you are up for this challenge, you know where to apply!

We are looking for International Customer Support Executives to conduct outbound reach for product sales, conversions and build customer relations. You will be considered the firm’s front liner and a product features expert.

Skills & Requirements:

Written and Spoken English with British or American accent.

Ability to explain functions and procedures of software products to international clients

Update customer data and produce activity reports

Walk customers through problem solving process and product demonstration via Web or In-person meetings

Independently Follow up with customers, provide feedback and see problems through to resolution

Ensure proper recording, documentation and closure of deals

Track, route and redirect problems to correct resources

Coordinating with technical team to address customer complaints or requirements

Must have:

Strong time management and problem solving

Strong communication and presentation skills

Ability to adapt and learn new technologies

Open to travel for work

BS degree or equivalent

Perks

25 paid holidays yearly.

Lunch provided.

EOBI Facility.

Medical Insurance.

Life Insurance.

Flexible Working Hours.

Payment for Overtime.

Enjoy your weekend, we work on weekdays only.

Indoor Gaming - Perfect balance between work and play.

Personal Growth - Learn the best from the best.

Opportunity to engage in local and international trips.

Performance based Bonuses.

Performance based salary increment and promotion.