- Job Search
- Call Center Jobs
- Telesales Representative (TSR)
Similar Jobs
Telesales Representative (TSR)
Job Description
Programmers Force is a Fintech development company that develops applications for large financial institutes around the world. We are the first Artificial Intelligence development Company of Pakistan. Currently our products are being used at a global level, particularly EU. We take pride in developing alternative finance applications and our own machine-learning-based fraud prediction system to minimize charge backs merchants facing online. Programmers Force has topped diversified software competitions held at global level and possess substantial talent at workplace.
We are looking for a TSR to provide technical support to users in an efficient and accurate manner. You will be considered the firm’s front liner and you will deal with client inquiries and technical problems through online communication platforms.
Skills & Requirements:
- Proficiency in English with British or American accent.
- Excellent English writing skills
- Ability to explain functions and procedures of software products to international clients
- Provide first level contact and convey resolutions to customer issues
- Properly escalate unresolved queries to the next level of support
- Track, route and redirect problems to correct resources
- Update customer data and produce activity reports
- Walk customers through problem solving process
- Follow up with customers, provide feedback and see problems through to resolution
- Utilize excellent customer service skills and exceed customers’ expectations
- Ensure proper recording, documentation and closure
- Recommended procedure modifications or improvements
- Coordinating with technical team and potential customers to understand the product in hand and market needs.
Must have:
- Strong communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
- Good communication and presentation skills
- Experience in working as part of a team
- Ability to adapt and learn new technologies
- BS degree or equivalent
Perks:
- 25 paid holidays yearly.
- Lunch provided.
- EOBI Facility.
- Medical Insurance.
- Life Insurance.
- Flexible Working Hours.
- Payment for Overtime.
- Enjoy your weekend, we work on weekdays only.
- Indoor Gaming - Perfect balance between work and play.
- Personal Growth - Learn the best from the best.
- Opportunity to engage in local and international trips.
- Performance based Bonuses.
- Performance based salary increment and promotion.
for contact us:
hr@pf.com.pk
   Your application has been submitted successfully
Thanks for submitting the application, Please check your email and Goodluck!
You have already been applied on this job.
Email Me Job
Delete Office
Are you sure, you wish to delete?
Job Application
Are you sure, you wish to delete?
Job Portal
Quickest way to apply and increase your chances of getting shortlisted! Please make sure your profile is up to date before your apply.
Apply for - Upload/Choose documents
Resume
Upload your Resume
Cover letter
You Can Upload Image Files (.png, .jpeg or .gif), .pdf and .docx Files.
You Need To Provide At Least Your Resume(.pdf,.docx and .doc) To Submit An Application.
Apply for - Create an Account
Already have an account?SignIn
New to careerz360.com?SignUp