Recovery Officer

Responsibilities

We are looking for a reliable Recovery Officer for our mall to contact Tenants and claim outstanding debts.You will be responsible for recovering the money owed in as little time as possible.

Must have banking experience.

Responsibilities

Keep track of assigned accounts to identify outstanding debts

Plan course of action to recover outstanding payments

contact Tenants to inquire of their payment status

Negotiate payoff deadlines or payment plans

Handle questions or complaints

Investigate and resolve discrepancies

Create trust relationships with Tenants when possible to avoid future issues

Update account status and database regularly

Alert superiors of debtors unwilling or unable to pay when necessary

Requirements

Proven experience as recovery officer in banking industry

Experience in working with targets and tight deadlines

Knowledge of MS Office and databases

Excellent communication and people skills

Apt in negotiating and persuading

Ability to be polite and compassionate without lacking confidence

Experience:

2-5 Years